Agent Manager FAQs
How do I uninstall the Agent Manager?You can completely uninstall the Agent Manager and remove the init.d script used to run the Agent Manager as a daemon or the Foglight Agent Manager Windows service.
To remove the init.d script used to run the Agent Manager as a daemon on UNIX:
Stop the Agent Manager using the init.d script, then remove the init.d script before uninstalling the Agent Manager.
- Launch a command shell on the Agent Manager machine and navigate to <fglam_home>/state/default/.
- Switch to the root user and run the script fglam-init-script-installer.sh with the remove option: ./fglam-init-script-installer.sh remove
This script must be run as root.
The setup script fglam-init-script-installer.sh removes the init.d script quest-fglam and all known symlinks to the quest-fglam script.
To remove the Foglight Agent Manager Windows service:
Remove the Agent Manager Windows service before uninstalling the Agent Manager.
- Launch a Command Prompt window on the Agent Manager machine and navigate to the <fglam_home>\bin directory.
On Windows 7 and Vista, you must issue the command to manually remove the Agent Manager as a Windows service using an administrator version of cmd.exe or PowerShell (not just logged in as administrator).
- Run the Agent Manager from the command-line with the –remove-service option: fglam.exe –remove-service
- Close the Command Prompt window.
To uninstall the Agent Manager:
- Stop the Agent Manager.
- Delete the installation directory (referred to as <fglam_home>) and any state directories related to this installation
On HP-UX, you cannot unlink a binary used for paging. This means that even if you stop the program that is using the shared library, if HP-UX has it cached, you cannot delete the file. The workaround is to move or rename the file before you delete it. For example: $ $FGLAM_HOME/bin/fglam -q $ cd $FGLAM_HOME/.. $ mv $FGLAM_HOME x # rm -rf x.
Where can I find the Agent Manager installation log files?The Agent Manager saves its log files in the <fglam_home>/state/<state_name>/logs directory.
If you did not specify the <state_name> using the –location command, the default name is default.
In addition to the installation log file, Install*.log, that contains messages logged during the installation, the Agent Manager also provides the following log files:
- FglAM*.log contains messages logged during run-time.
- quest-runner*.log contains messages logged by the external process runner.
- quest-watchdog*.log contains information from the Agent Manager self-monitoring watchdog process.
- auditor/SecurityAudit*.log contains information about agent activities needed for agent developers and Quest Support.
Does Agent Manager support High Availability (HA) mode?
How can I configure an Agent Manager to use High Availability (HA) mode?
